Customer Support
Ticketworld is a comparison site — we help you find the best ticket or tour, then you book directly with a trusted partner. Your booking, payment and tickets are handled by that partner, so they're the fastest people to help. Pick who you booked with below.
Who did you book with?
Your confirmation email is from the partner that processed your order — that's who to contact.
Booked a museum, landmark or attraction ticket? Tiqets handles your order, e-tickets, date changes and refunds.
Go to Tiqets Support →Booked a multi-day tour (Japan, Turkey and more)? TourRadar and the tour operator handle your booking, dates, payments and cancellations.
Contact TourRadar →Booked a day tour, activity or experience via Viator? Viator handles your voucher, changes and refunds.
Go to Viator Help →Questions about Ticketworld itself?
Not sure who you booked with, spotted something wrong on our comparison, or have a partnership enquiry? Email us and we'll point you the right way.
Email info@ticketworld.travelNote: we can't access your order, process refunds or change dates — only the partner you booked with can. Have your confirmation email handy and they'll sort it fastest.